Power Profiler

Hi ,
I have two questions:
< 1 >当我得到一个错误n i start Smart Snippets "FTDI Driver's installation is not valid. ftd2xx.dll could not be found in folder C:\Windows\System32." I am not sure whether this is related to the problem that i have described in my next question.

<2>I am not able to detect PAN1740 module in UART/SPI mode in Smart Snippets which is essential to use power profiler. However I am able to detect in UART only or JTAG only mode and also program via those modes.

Thanks for the help in advance.

Thanks and Regards,