Cannot Detect PAN1740 in UART/SPI mode with Smart Snippets | Dialog Semiconductor customer support

12 posts / 0 new

Last post

星期四,2015-07-16 19:29凡

Krutarth

Offline

Last seen:5 years 2 months ago

Joined:2015-07-09 19:57

Cannot Detect PAN1740 in UART/SPI mode with Smart Snippets

Hi ,
I have two questions:
< 1 >当我得到一个错误n i start Smart Snippets "FTDI Driver's installation is not valid. ftd2xx.dll could not be found in folder C:\Windows\System32." I am not sure whether this is related to the problem that i have described in my next question.

<2>I am not able to detect PAN1740 module in UART/SPI mode in Smart Snippets which is essential to use power profiler. However I am able to detect in UART only or JTAG only mode and also program via those modes.

Thanks for the help in advance.

Thanks and Regards,

Keywords:

UART/SPI

Power Profiler

PAN1740

Device:

Module - Panasonic

Fri, 2015-07-17 11:21

MT_dialog

Offline

Last seen:1 week 1 day ago

Joined:2015-06-08 11:34

Hi Krutarth,

Have you tried installing other versions of Smart Snippets, or reinstalling the current version?

Thanks MT_dialog

Fri, 2015-07-17 18:08

Krutarth

Offline

Last seen:5 years 2 months ago

Joined:2015-07-09 19:57

I have tried every version

I have tried every version available on this website all 32 bit and 64 bit versions all of them having same issues.

Thanks and Regards,

Mon, 2015-07-20 18:43

Krutarth

Offline

Last seen:5 years 2 months ago

Joined:2015-07-09 19:57

Hi,

Hi,
The second issue was solved by the panasonic team but the first issue still remains.

Thanks and Regards,

Tue, 2015-07-21 09:47

MT_dialog

Offline

Last seen:1 week 1 day ago

Joined:2015-06-08 11:34

Hi Krutarth,

Have you tried to update the driver of your ftdi, it might help you fix your issue.

Thanks MT_Dialog

Wed, 2015-08-12 18:14

(Reply to #5) #6

Krutarth

Offline

Last seen:5 years 2 months ago

Joined:2015-07-09 19:57

Thanks MT_Dialog for all the

Thanks MT_Dialog for all the help. Finally found the drivers i needed.
You can close this ticket.

Thanks and Regards,

Wed, 2015-08-12 10:01

aley_i

Offline

Last seen:3 years 5 months ago

Joined:2015-06-25 09:58

Hi Krutarth, can you tell me

Hi Krutarth, can you tell me how the second issue was solved I', having the same issue with my PAN1740 module.
Thanks

Wed, 2015-08-12 18:12

(Reply to #7) #8

Krutarth

Offline

Last seen:5 years 2 months ago

Joined:2015-07-09 19:57

Hi, aley_i

Hi, aley_i
Do you have pan1740 eval kit??

Thu, 2015-08-13 08:34

(Reply to #8) #9

aley_i

Offline

Last seen:3 years 5 months ago

Joined:2015-06-25 09:58

Hi K.U.Rami,

Hi K.U.Rami,
yes I do have the pan1740 eval kit, though I think I might need the DA14580 Development Kit – Pro to get the power profiler working if I'm not mistaken.

Thu, 2015-08-13 22:52

(Reply to #9) #10

Krutarth

Offline

Last seen:5 years 2 months ago

Joined:2015-07-09 19:57

Power Profiler does not work

Power Profiler does not work with the Eval kit you can either buy Dialog pro kit or panasonic also has released their pro kit now.

Thanks and Regards,

Wed, 2016-01-20 17:46

#11

Offline

Last seen:4 years 11 months ago

Joined:2015-10-09 17:13

Hi Krutharth,

How have you solved the first issue of missing ftd2xx.dll file? I am facing similar issue.
Appreciate your quick reply.

Thanks,
DV

Fri, 2016-01-22 15:48

#12

Offline

Last seen:4 years 11 months ago

Joined:2015-10-09 17:13

Hi Krutarth,

Can you please help me here?

Thanks,
DV