SUOTA Update Sony Xperia L3

⚠️
Hi there.. thanks for coming to the forums. Exciting news! we’re now in the process of moving to our new forum platform that will offer better functionality and is contained within the main Dialog website. All posts and accounts have been migrated. We’re now accepting traffic on the new forum only - please POST any new threads at//www.wsdof.com/support. We’ll be fixing bugs / optimising the searching and tagging over the coming days.
4 posts / 0 new
Last post
iliosb
Offline
Last seen:9 months 3 weeks ago
加入:2020-04-02 12:59
SUOTA Update Sony Xperia L3

Hi,

I'm trying to update a BLE DA14585 using your SUOTA App and it does not work on a Sony Xperia L3 (Android 8.1). It stays for some seconds on 0% and then it disconnets. Any idea what it could be?

It's working fine on Google Pixel 4 (Android 10). Any help would be really appriciated.

Thanks and regards,

Ilber

Device:
PM_Dialog
Offline
Last seen:18 hours 9 min ago
工作人员
加入:2018-02-08 11:03
嗨iliosb,

嗨iliosb,

Thanks for your question. Can you please indicate the SDK version?

Did you follow theBLE SUOTA Update on DA14585/DA14586 and DA14531 Devices教程?

Can you replicate this in any other mobile phone?

So, withsame multi-binaryimage is working on Google Pixel 4 (Android 10), but not on Sony Xperia L3 (Android 8.1). Please correct me if I am mistaken.

Thanks, PM_Dialog

iliosb
Offline
Last seen:9 months 3 weeks ago
加入:2020-04-02 12:59
Hi,

Hi,

I did test with the same app from the store in 2 different devices, in one it works (Pixel 4) on the other one does not work. I will test in more devices to see if I can find a pattern. A help from your side would be really appriciated.

Regards,

Ilber

PM_Dialog
Offline
Last seen:18 hours 9 min ago
工作人员
加入:2018-02-08 11:03
嗨iliosb,

嗨iliosb,

We have taken this directly offline from the forum.

Thanks, PM_Dialog