DA9062-eval3当VSYS通电时失去USB连接

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xmarine007
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DA9062-eval3当VSYS通电时失去USB连接

我有一个全新DA9062-eval3板,带插座板(232-02-A)。我遵循了“开始使用DA9061 / DA9062评估套件”框中的指示。但是当我采取最后一步时,即当我从电源上电vsys时,我丢失了USB连接,因此我无法连接到PMIC。

这些是我遵循的指示:

1.确保子板牢固地坐在主板上。
2. Set motherboard switch to "TP_ON".
3.将外部电源设置为5.0 V和500 mA,但保持电源输出。
4.确保没有更改跳线设置,并且设置看起来像指南中的设置。
5. Started the Smartcanvas DA9061/2 and turned on Power Commander Mode.
- 到这一点,一切都按预期工作(USB连接正在开启,软件轮询)。
6.打开the power supply to apply VSYS.
- 一旦电源应用于VSYS,USB连接就会丢弃。弹出一个警告对话框,说明“USB连接丢失了。输入离线模式......”
- 我试过5.0 V和500 mA,以及3.6 V和500 mA。但是,无论哪种方式,一旦开启外部电源,USB连接就会消失。

什么可能导致这个问题?克服这个问题的解决方案是什么?如果我只需将跳线J5设置为Power Vsys,因此塞盖板和PMIC,从USB忘记了外部电源?

谢谢

设备:
ed_dialog.
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Hello,

Hello,

你能给我发一张你的评估板吗?

Could you send me the ini file you are starting the device up with?

亲切的问候,

Elliott

xmarine007
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My jumper settings are set

My jumper settings are set exactly like the ones in the picture in the “Getting Started with the DA9061/DA9062 Evaluation Kit” user manual Revision 1.2 (except I use a socket board instead). I have checked every jumper setting.

For the an .ini file, I’m using the DA9062-11_BA_Xilinx_1_v01-D7C6.ini. I am attaching that here.

PMIC方向可能是一个问题,因为我发现PIN 1所在的唯一识别标记是插座组件上的蚀刻三角形。

I am including a drawing of the orientation of how the PMIC is placed into my socket board. The black square in my drawing is the way I have oriented the PMIC (white dot by gray triangle).

非常感谢您的帮助!!

xmarine007
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Hi Elliott,

Hi Elliott,

Here is a picture of the DA9062-Eval3 board we're using. The jumper settings are the same as when we've received the board from AVNET. We have not changed any jumper settings on it.

Also, please let me know if the orientation of the PMIC in the socket is correct.

我试图再次连接到它,但我遇到了同样的问题。只要vsys应用,USB连接就会丢失。

谢谢

ed_dialog.
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Hello,

Hello,

我用跳线配置测试了.ini文件,电路板在PowerCommanded模式下启动OK

I have attached an older ini file. Could you load this into the GUI and start the device up with it, if the device starts up could you send me the MRC number(Customer OTP tab)?

我在你的照片中注意到开关是右边的,你能把它搬到左边,然后再试一次。

亲切的问候,
ED

xmarine007
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是的,开关是

是的,开关是right but just momentarily while I took the picture. I usually keep it on TP_ON. However, I did notice that once I get a USB disconnect, I have to unplug and plug in the cable so that the USB becomes active again. This way I can try powering up VSYS again. But the caveat is that Windows 10 won't find the driver if the switch is on TP_ON. So, I have to switch it to TP_OFF and then plug in the USB cable to have it active again (after that sequence I can then hear a beep from Windows that it recognized the device and loads its driver).

Also, I don't see the attached file you've mentioned that you've wanted me to try. Maybe I'm missing something on the forum here. Would you be so kind and post it again? Or send it to my email.

谢谢so much for your help.

ed_dialog.
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Hello,

Hello,

My mistake, i attached the file to the post but didnt click the upload button. Should be attached now.

你能再次下载GUI吗?

https://support.dialog-semiconductor.com/pmic-audio/device/da9062?qt-pmic_device=2#qt-pmic_device

亲切的问候,
Elliott

Attachment:
xmarine007
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Okay, I'll do it right now.

Okay, I'll do it right now. Also, I assume you meant to download the "DA9062 SmartCanvas GUI Software" since that's the one I've been using.

谢谢

ed_dialog.
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Hi,

Hi,

Yes. There have been a few updates to the software.

您是否可以在设备管理器中检查对话框USB-Lab Io吗?

亲切的问候,
Elliott

xmarine007
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Hi Elliott,

Hi Elliott,

我已经安装了新的软件和驱动程序。此外,我已经使用了所提供的测试INI文件,并找到MRC为0x2。

When I powered up VSYS though, it still lost USB connection.

Good news, however!! I switched to a different PC and it works just fine there - the board started-up in Power Command mode.

So it seems that the USB disconnect is probably a driver issue, and when I shut down I get a message from Windows saying “Power surge on the USB port. Unknown USB device needs more power than the port can supply.” Steps: (1) shut down the GUI, (2) shut off external power to VSYS, then (3) disconnect the USB cable. Maybe this is not the correct shutdown sequence. But I still don't know what to do to get it working on my main PC - both are runing Windows 10 and both are up to date.

谢谢

ed_dialog.
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Hello,

Hello,

Im glad you have it working on a different PC. I am also using windows 10 without issue.

Do you get the same issue on different USB ports?

亲切的问候,
Elliott

xmarine007
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Hi Elliott,

Hi Elliott,

I tried a different USB port and I didn't get the power surge message. As far as my other PC, I think it probably uses an older driver. I will try to see if I can remove that and reinstall - I tried that before but wonder if the old driver did stay in the system and didn't actually get removed.

I have some other unrelated questions but we can close this thread and I will start a new one.

Again, I appreciate your prompt response with helping me figure this issue out.