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Sat, 2019-01-05 12:57

Josep

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SDK configuration xml file could not be found

When I open the "SmartSnippets Toolbox" there appear a popup telling "SDK configuration xml file could not be found. Using bundled support packs"

As "SDK ROOT DIRECTORY" I left the default directory by installer

Where can I found the "SDK configuration xml file"

Thanks

Device:

DA14580

Mon, 2019-01-07 16:33

PM_Dialog

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Hi Josep,

Could you please let me know if this is the first time that you launched the Smart Snippets toolbox? When the application launches for the first time, there will be no projects; the user will have to

create one by pressing the ‘New’ button. Also, which version of the tool you are working on?

Thanks, PM_Dialog

Mon, 2019-01-07 18:51

(Reply to #2) #3

Josep

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Thanks for your answer, yes I

Thanks for your answer, yes I had two previous projects to test and non of them work. I deleted the two project and I've create a new one but, it have done the same when I pushed the "Open" button it change to dark gray and do nothing else, the window none response eny longer.

The window do not alow to close, I have to force the close and when I reopen there appear the popup teling that not found the : "SDK configuration xml file could not be found"

The version is: SmartSnippets Studio v2.0.6 and my computer run a windows 10.

问候

Tue, 2019-01-08 14:49

PM_Dialog

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Hi Josep,

Since you open the Smart Snippet toolbox, did you hit to the “Support Pack” button and then select the SDK path? Also, I will try to replicate your issue.

Thanks, PM_Dialog

Tue, 2019-01-08 19:04

(Reply to #4) #5

Josep

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hi all,

hi all,
First I deleted the ancien projecs and I moved the unziped SDK folder to workspace and I selected the SDK folder by “Support Pack” button in this way "C:\Users\Josep\workspace_SmartSnippets_Studio\SDK 5.0.4"

Finaly I create a new project but have done the same
I joined the ".log" file "... \workspace_SmartSnippets_Studio\.metadata" if it could help

Thanks

Wed, 2019-01-09 16:01

PM_Dialog

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Hi Josep,

Could you please upload the log file? Still you cannot open the toolbox?

Thanks, PM_Dialog

Wed, 2019-01-09 18:19

(Reply to #6) #7

Josep

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Hi all,

I still not open the toolbox, I joined a ZIP with the log.

Thanks

Attachment:

log.zip

Thu, 2019-01-10 16:42

PM_Dialog

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Hi Josep,

Thanks for providing the log file. We are working on this issue and I will get back to you as soon as possible.

Thanks, PM_Dialog

Wed, 2019-01-16 08:45

PM_Dialog

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Hi Josep,

The SDK5.0.4 does not already support the xml pack. My recommendation is to try it on clean install and a possible workaround would be to try it with the latest SDK6.

Thanks, PM_Dialog

Sat, 2019-01-19 19:25

(Reply to #9) #10

Josep

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Hi, as you recommended I

Hi, as you recommended I uninstall and erase all folders and cleanup the windows registry and reinstall again.

There appear three possibilities:
Treat as DA1458x 1.04 SDK
Treat as DA1458x 5.03 SDK
Take no action

If I select"Take no action"there appear the message"Error: No SDK has been selected. Please note that SmartSnippets Studio has not been configured properly and some actions, such as building projects, may not work as expected."

Then the only option is to choose"Treat as DA1458x 5.03 SDK"
I tried to select the path"C:\Users\Josep\workspace_SmartSnippets_Studio\DA14585_SDK\6.0.10.511"

The only choice isDA14585-00orDA14586-00but notDA14580-0.
选择ing any possibilities not send error message but not do anything, wait for ever.

Thanks for your help

Tue, 2019-01-22 16:10

#11

PM_Dialog

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Hi Josep,

Thanks for your feedback. We are checking your issue internally and I will get back to you shortly.

Thanks, PM_Dialog

星期一,2019-01-28的访谈

#12

PM_Dialog

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Hi Josep,

Please find a workaround for this issue in the forum announcements.

https://support.dialog-semiconductor.com/forums/post/announcements-and-updates/toolbox-start-issues

Please try to change the regions setting and after that follow the steps below:

选择the SDK directory as a workspace. For DA14580 device, the latest SDK is SDK5.0.4
在DA14580设备的情况下,你应该“治疗哒1458x 5.03 SDK”
Open the Toolbox from the SmartSnippets Studio v2.0.6 user interface
Press “OK” in the pop-up window popup telling "SDK configuration xml file could not be found. Using bundled support packs". The SDK5.0.4 does not already support the xml pack.
选择or create a project from the list
选择the COM Port or the JTAG and choose DA14580-01
After that, press the “Open” button and you should be able to open the Toolbox. If it does not open immediately, please wait for a few minutes.

Thanks, PM_Dialog

Tue, 2019-01-29 05:31

(Reply to #12) #13

Josep

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Thanks to all PM_Dialog staff

Thanks to all PM_Dialog staff, I had installed a new english language in my computer and everything work fine.
Congratulations