Hello,
I need some help regarding "Device is disconnected" problem when trying to connect to my PAN1740 module with DSPS app (iOS and Android). My DSPS SDK is DA14580_DSPS_3.150.2.
Ocasionally (maybe in 20% of attempts in average), the device wont connect with DSPS app. The error I get is "Device is disconnected". However, there were no problems when older PAN1740 modules was used. The problem occurs on newer modules only. The difference between older and newer modules are only in one number engraved on it. Complete marking on older module is PAN1740 02/02 ENW89846A1KF 1513311 FCC ID: T7V1740. The marking on newer module is PAN1740 02/02 ENW89846A1KF 1627111 FCC ID: T7V1740.
What could be the problem? Do newer modules contain newer code, which behaves differently? Or are there any hardware differences?
Should we use newer DSPS SDK? Or are there any other issues we should be aware when integrating DSPS SDK and our app?
Thanks for your help,
Rado
⚠️
Hi there.. thanks for coming to the forums. Exciting news! we’re now in the process of moving to our new forum platform that will offer better functionality and is contained within the main Dialog website. All posts and accounts have been migrated. We’re now accepting traffic on the new forum only - please POST any new threads at//www.wsdof.com/support. We’ll be fixing bugs / optimising the searching and tagging over the coming days.
Hi there.. thanks for coming to the forums. Exciting news! we’re now in the process of moving to our new forum platform that will offer better functionality and is contained within the main Dialog website. All posts and accounts have been migrated. We’re now accepting traffic on the new forum only - please POST any new threads at//www.wsdof.com/support. We’ll be fixing bugs / optimising the searching and tagging over the coming days.
Tue, 2017-09-26 20:18
#1
设计是断开连接时to connect with DSPS app
Device:
Hi rado.
I am not familiar with any connection problem related to the DSPS and using the latest version of the DSPS is strongly suggested, also make sure that you are running the latest version of the DSPS android / IOS application. Regarding the difference between the PANs that you are using i am not able to know the differences between the versions of the module, perhaps you should contact PANASONIC for this.
Thanks MT_dialog
Thank you for your reply.
How do I get the latest version of DSPS? Can you please provide me the link to download it? Btw, I'm already using the latest DSPS android/ios apps.
thanks,
Rado
Hi Rado,
You will be able to find the latest DSPS fw on SDK 5 in the 580 products at the reference design section, you should be able to see the Dialog Serial Port Service (DSPS) on the side bar, as soon as you click on the link at the bottom of the page you should be able to find the fw source code.
Thanks MT_dialog